Public libraries as engines of citizen engagement

Public libraries have always been places of knowledge and discovery, but today they are also becoming powerful platforms for citizen engagement. By creating inclusive, participatory spaces, libraries strengthen democracy, support local communities, and empower people to take an active role in shaping their societies.

The Rough guide to citizen engagement in public libraries - Publications Office of the EU highlights how libraries can move beyond their traditional roles by embracing co-creation, dialogue, and collaboration. From participatory budgeting to community consultations, libraries are increasingly acting as hubs of civic innovation.

Some inspiring practices include:

• Co-creation of services: inviting citizens to help design library programs that reflect real community needs.

• Deliberative democracy activities: hosting debates, consultations, and forums where people can discuss issues that matter to them.

• Participatory cultural projects: involving communities in exhibitions, storytelling, or digital projects that amplify diverse voices.

• Partnerships for lifelong learning: connecting with schools, NGOs, and civic groups to deliver skills development and civic education.

At their best, libraries act as trusted, accessible spaces where everyone feels welcome to engage. They are not only about borrowing books but also about borrowing voices, ideas, and experiences — helping communities grow stronger together.

This vision deeply resonates with our work in BYBLIOS. As we explore how libraries can promote inclusion, diversity, and new competences, citizen engagement emerges as a key driver of transformation.

We see this guide as an invaluable reference for our project, and it will inform the development of our Good Practices Handbook (WP5).